Privacy Policy

Last Updated: January 5, 2026

Data Collection and Information Gathering

Busa Store Ltda collects various types of information to provide enhanced shopping experiences and personalized services to our customers. We gather personal data including your name, email address, phone number, billing and shipping addresses, payment information, and purchase history when you create an account or make transactions on busagrp.com. Our systems automatically collect technical information such as IP addresses, browser types, device identifiers, operating systems, and website interaction patterns through cookies and similar technologies. We may also collect information you voluntarily provide through customer service interactions, product reviews, surveys, and marketing communications.

SMS Communications and TCPA Compliance

By providing your mobile phone number and opting into our SMS program, you explicitly consent to receive text messages from Busa Store regarding order updates, promotional offers, and account notifications. Message frequency may vary but will not exceed 4 messages per week under normal circumstances. Standard message and data rates may apply according to your mobile carrier's pricing plan, and these charges are your responsibility. You can opt out of SMS communications at any time by replying "STOP" to any text message from us, and you will receive a confirmation message confirming your unsubscription. For SMS support, reply "HELP" or contact our customer service team at [email protected] or +14698408843. Carriers are not liable for delayed or undelivered messages, and we recommend adding our number to your contacts for reliable message delivery.

Third-Party Information Sharing Practices

Busa Store shares your personal information with carefully selected third-party partners and service providers who assist in operating our business and serving our customers effectively. We work with payment processors, shipping companies, logistics partners, and technology service providers who may receive access to your information solely for fulfilling their designated functions. Marketing partners may receive aggregated or anonymized data to help us improve our advertising effectiveness and reach potential customers with relevant offers. We do not sell, rent, or trade your personal information to unaffiliated third parties for their independent marketing purposes without your explicit consent. In cases of business mergers, acquisitions, or asset sales, your information may be transferred as part of the business transaction, subject to confidentiality requirements and continued privacy protection.

Comprehensive Security Measures

Our organization implements robust security protocols to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. We utilize industry-standard encryption technologies, secure socket layer (SSL) protocols, and advanced firewall systems to safeguard data transmission and storage processes. Our staff receives regular security training and follows strict access controls to ensure information is handled appropriately and confidentially. While we employ comprehensive security measures, no internet-based system can guarantee absolute security, and we encourage customers to use strong passwords and protect their account credentials. We regularly review and update our security practices to address emerging threats and maintain the highest standards of data protection for our valued customers.

Cookie Policy and Tracking Technologies

Busa Store utilizes cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather insights about website usage patterns. Essential cookies are necessary for basic website functionality, including shopping cart management, user authentication, and security features that cannot be disabled. Performance cookies help us analyze website traffic, identify popular products, and optimize site navigation for improved user experiences. Advertising cookies enable us to display relevant promotional content and measure the effectiveness of our marketing campaigns across various digital platforms. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit website functionality and personalization features available to you.

Information Usage and Processing Purposes

The personal information we collect serves multiple essential business functions designed to improve your shopping experience and maintain efficient operations. We process your data to fulfill orders, manage payments, coordinate shipping and delivery services, and provide responsive customer support when issues arise. Your information enables us to personalize product recommendations, send targeted promotional communications, and develop new features based on customer preferences and behavior patterns. We analyze purchase histories and browsing data to optimize inventory management, pricing strategies, and website performance for better service delivery. Additionally, we use collected information for fraud prevention, account security monitoring, legal compliance, and business analytics to support strategic decision-making processes.

Children's Privacy Protection Standards

Busa Store is committed to protecting the privacy and safety of children under the age of 13 in accordance with applicable privacy laws and regulations. Our website and services are not directed toward children, and we do not knowingly collect personal information from individuals under 13 years of age without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our systems and databases. Parents and guardians are encouraged to monitor their children's internet activities and contact us immediately if they believe their child has provided personal information without proper authorization. We recommend that parents review our privacy practices and discuss online safety measures with their children to ensure responsible internet usage.

California Consumer Privacy Act Rights

California residents have specific privacy rights under the California Consumer Privacy Act (CCPA) that provide enhanced control over their personal information. You have the right to know what personal information we collect, use, disclose, and sell about you, including the categories of sources from which information is gathered and business purposes for processing. California consumers can request deletion of their personal information, subject to certain exceptions for legal, security, and operational requirements. You have the right to opt-out of the sale of personal information, though Busa Store does not currently sell personal information as defined by the CCPA. We will not discriminate against you for exercising your CCPA rights, including charging different prices or providing different service levels. To submit CCPA requests, contact us at [email protected] or +14698408843 with proper identity verification.

Privacy Policy Updates and Modifications

This privacy policy may be updated periodically to reflect changes in our business practices, legal requirements, or technological developments that affect how we handle personal information. We will post the updated policy on our website with a revised effective date, and material changes will be communicated through email notifications or prominent website announcements. Continued use of our website and services after policy updates constitutes your acceptance of the modified terms and practices outlined in the revised privacy policy. We encourage customers to review this policy regularly to stay informed about how we collect, use, and protect their personal information. Previous versions of our privacy policy are available upon request for reference and comparison purposes.

Contact Information and Support

For questions, concerns, or requests regarding this privacy policy or our data handling practices, please contact Busa Store Ltda through the following channels. You can reach our privacy team via email at [email protected] or by telephone at +14698408843 during regular business hours for immediate assistance. Written correspondence can be sent to our corporate headquarters located at Rua Belmiro Tosi 501, Marilia, SP 17514230, Brazil, with attention to the Privacy Officer. Our company is registered under CNPJ: 49133729000100 and operates in full compliance with Brazilian and international privacy regulations. We strive to respond to all privacy-related inquiries within 30 days and appreciate your patience as we work to address your concerns thoroughly and professionally.

Effective Date: January 28, 2026